Our products > Other products ​> Phonetic Pronunciation Package and speech processing tools

Phonetic Pronunciation Package and speech processing tools

Vendor-independent tools produce highest accuracy speech recognition and synthesis for names of people, places, businesses and prescriptions

Speech technology is ubiquitously deployed in automated services with customers demanding ever-higher quality, responsiveness and accuracy. Misrecognition of spoken names, street locations, businesses names and specialized vocabularies are common complaints. Names are a key technological challenge due to their sheer quantity, vastly diverse etymologies, hard-to-predict assimilation and highly idiosyncratic pronunciation that often contradicts phonological patterns.

We have been successfully improving speech accuracy in names for more than 40 years, in diverse fields of health care, call centers, credit verification, transaction processing, security, appointment reminders, smartphones and more. Our Phonetic Pronunciation Package provides vendor-independent pronunciations with unparalleled accuracy for U.S. names, locations and businesses and for every brand and generic drug prescribed in the U.S. Leading-edge customers report that the Phonetic Pronunciation Package reduces recognition errors for names by up to one-half.
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Fields of interest supported by our tools include health care providers, location apps, auto-attendants, automated directory assistance, drug refill reminders, patient appointment reminders, corporate dialers, credit contacts, directions and more. 
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How it works

Based on highly acclaimed pronunciation modules and research on more than 100 million telephone listings, our Phonetic Pronunciation Package develops name dictionaries of truly exceptional accuracy for automated speech recognition (ASR) and transforms your synthesizer into a best-in-class name maven. 

Competitive evaluations verify the Phonetic Pronunciation Package provides unparalleled accuracy—its pronunciation accuracy is better than any program available, with better-than-human accuracy. Our pronunciation package's drug component is based on industry-leading research: a unique combination of expert pharmacy opinion merged with observational in-practice pronunciations.
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Our Name Pronunciation Corpora—comprised of 2.3 million first names, 2 million surnames, 1.2 million business names and 330,000 location names—may be licensed separately, without use of any software components for direct embodiment within existing custom dictionaries. For TTS usage, only the most common pronunciation is paired with the name. For ASR services, names are paired with all available alternate pronunciations.
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Features

  • Highest accuracy available for names of people, places, businesses and prescription drugs
  • Tens of thousands of authenticated alternate pronunciations
  • Excellent acronym pronunciation
  • Pharmacy-standard pronunciations for all prescribed drugs
  • Translation programs for all leading ASR and TTS engines
  • Easy to integrate API run time or command-line binary
  • Robust, field-proven reliability 
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Advantages

  • The Phonetic Pronunciation Package can be applied to any recognition or synthesis engine on the market. If we do not already support the engine you use, we will develop a package that does for the standard license fee (no additional cost)
  • Our speech technology is easily extensible to specialized vocabularies, such as medications. We can help you achieve remarkable accuracy on any specialized vocabulary of interest
  • Licensing packages for our speech recognition tools are available for all Linux and Windows platforms
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Testimonials

​Leading-edge companies have found our Phonetic Pronunciation Package reduced their name recognition errors by up to one-half. Representative customer feedback includes:
  • "Generated better pronunciations 3.4 times more often than our own." 
    – Leading search-engine company
  • "Retrievals rated 'excellent' for more than 92 percent of our listings."
    – Major wireless vendor
  • "At least as good as pronunciations hand-created by our linguists."
    – Primary TTS vendor
  • "The Pronunciation Package engine is the clear winner."
    ​– Major IVR integrator
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